Who will see my informations and where?
All the basic information you will include in your Agent Configuration Settings
will be automatically copied
in each new trip
you will create.
You will be able to change your information inside each single trip without
If you will change information in your Agent Configuration Settings
this won’t affect past and ongoing trips
, but will affect all next trips you will create
Will my client see information about my agency?
Yes, he will. You can choose to let him see the default information you entered in your account settings (please refer to FAQ How can I add basic information about my agency? ) or to modify your agency information just for this trip. If you want to ...
Can I see a preview of a template?
To access to all your trip templates please refer to FAQ How can I create a new trip starting from a template? and click on the “magnifying glass” icon on the right side of the box of the template you want to see: you will enter the preview mode and ...
Can I see if my clients have downloaded the trip planning? Can I communicate with them through the app?
Yes, you can see that… and yes, you can talk to them! First, please access to the trip preview: from your trips overview section (please refer to FAQ How can I have a overview of all my trips? ), select the trip you want to monitor and enter the ...
What kind of informations about my agency can I add into the Weellgo platform?
You will be able to add to your profile all the basic information about your agency (Agent Configuration Settings). General information General contacts Common documents of the agency Main images of the agency All these details can be added / edited ...
Will I be quicker in planning trips?
Yes, probably you will. We set up pre-filled fields that you can use to give basic information to your customers or to have a basic draft to be modified and extend Additionally, Weellgo will give you the opportunity to set up your own templates to ...